Terms and Conditions

Terms and Conditions – BOSA

Last Updated: October 2025

Welcome to BOSA (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website [bosa.ca] (the “Site”) and the purchase of products offered by BOSA.

By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Website

  • You must be at least 18 years old or the age of majority in your jurisdiction to use this website.
  • You agree to use the Site only for lawful purposes and not in any way that could harm, disable, or interfere with the Site’s operation.
  • You are responsible for maintaining the confidentiality of your account and password.

2. Products and Orders

  • All products and prices are subject to change without notice.
  • We reserve the right to limit quantities, refuse any order, or cancel an order if we suspect fraud or unauthorized activity.
  • By placing an order, you agree to provide accurate and complete information.
  • Once an order is placed, we will send you an email confirmation. This does not guarantee acceptance of the order.

3. Payments

  • All payments must be made through the secure payment methods available on our Site.
  • Prices are displayed in Canadian dollars (CAD) unless otherwise stated.
  • Taxes and shipping fees will be calculated at checkout.
  • We are not responsible for any additional charges imposed by your bank or credit card provider.

4. Shipping and Delivery

  • Orders are processed and shipped within the estimated delivery times shown at checkout.
  • Shipping delays may occur due to external factors (e.g., customs, weather, postal delays).
  • We are not responsible for lost or damaged packages after they leave our warehouse, but we will do our best to assist you.

5. Returns and Refunds

  • You may return eligible items within 14 days of receiving them, provided they are unused and in original packaging.
  • Certain items (such as personal care, custom-made, or clearance products) may not be eligible for return.
  • Refunds will be issued to the original payment method after inspection of the returned item.
  • Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.

6. Intellectual Property

  • All content on the Site (including text, images, logos, and graphics) is the property of BOSA and is protected by copyright laws.
  • You may not reproduce, distribute, or use any content without our written permission.

7. Limitation of Liability

  • To the fullest extent permitted by law, BOSA is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
  • We make no warranties, express or implied, regarding the accuracy or reliability of the information on this Site.

8. Privacy

Please refer to our Privacy Policy for details on how we collect and use your personal information.

9. Changes to These Terms

We may update or modify these Terms at any time. Any changes will take effect immediately upon posting on this page.

Your continued use of the Site after any changes means you accept the revised Terms.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Canada and the Province of Quebec (if applicable).

11. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: info@bosastore.ca

🌐 Website: bosastore.ca